Shipping policy

Last updated: January 2026

Thank you for shopping with Karabé. Please review our shipping policy carefully before placing an order.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).
Orders are not shipped or delivered on weekends or holidays.

During high-volume periods (launches, sales, holidays), processing times may be slightly extended. Customers will be notified if delays occur.

Shipping Time & Rates

Shipping rates and delivery estimates are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

U.S. orders: 3-7 business days after processing
International orders: 7–21 business days after processing

Please note that delivery times are estimates and are not guaranteed.

International Shipping

Karabé ships internationally. International customers are responsible for:

Customs duties
Import taxes
VAT or other fees imposed by the destination country

These fees are not included in the product price or shipping cost and are the responsibility of the customer.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information. Tracking updates may take up to 48 hours to appear.

Shipping Delays

Karabé is not responsible for delays caused by:

Customs processing
Carrier delays
Weather conditions
Incorrect or incomplete shipping addresses

If a package is delayed or marked as delivered but not received, customers must contact the shipping carrier directly.

Incorrect Address Disclaimer

Customers are responsible for providing accurate shipping information at checkout.
Karabé is not responsible for orders shipped to incorrectly entered addresses.

If an order is returned due to an incorrect address, the customer will be responsible for reshipping fees.

Lost or Stolen Packages

Karabé is not responsible for lost or stolen packages once marked as delivered by the carrier. We recommend contacting the carrier directly for assistance.